Last Updated: May 9, 2023
The Hive Social Network, Inc. (“The Hive,” “we,” or “us”) operates the Faves services (the “Services”), which include the Faves app, website, software, and related services that link to this Privacy Policy (the “Policy”).
At The Hive, we take your privacy seriously. Please read the following to learn how we treat your personal information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Remember that your use of the Services is at all times subject to our Terms of Use, which incorporates this Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
You may print a copy of this Policy by clicking here. If you have a disability, you may access this Policy in an alternative format by contacting contact@joinfaves.com.
What this Policy Covers
This Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Personal Data
Categories of Personal Data We Collect
The following are the categories of Personal Data that we collect and have collected over the past 12 months.
Identifiers, such as name, alias, email address, phone number, online identifier, account name, account avatar, contacts, information from a linked social media profile, and similar unique personal identifiers.
Location information, to the extent it can be approximately derived from your IP address.
Internet or other similar network activity, such as browsing history or search history; marketing attribution (such as ads you clicked in order to arrive to the Services); information about your internet connection and the equipment you use to access the Services; IP address, approximate location, and other unique device identifiers; your activity on the Services; and other usage details collected through your use of the Services.
Any other Personal Data which you disclose or share.
Inferences drawn from any of the above.
Sources of Personal Data
We collect Personal Data about you from the following categories of sources:
Directly from you:
When you provide such information directly to us.
When you create an account or use our interactive tools and Services.
When you voluntarily provide information in free-form text boxes through the Services or through responses to surveys or questionnaires.
When you send us an email or otherwise contact us.
Automatically when you use the Services:
Through Cookies (defined in the “Tracking Tools, Advertising, and Opt-Out” section below).
If you download our app or use a location-enabled browser, we may receive information about your location and mobile device, as applicable.
If you download and install certain apps and software we make available, we may receive and collect information transmitted from your computing device for the purpose of providing you the relevant Services, such as information regarding when you are logged on and available to receive updates or alert notices.
From third parties:
Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
Social networks connected to the services. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party app, site or service, you understand some content and/or information in those accounts may be transmitted into your Account with us.
Advertising partners. We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our app, website, products, services, advertisements, or communications.
How We Use Your Personal Data
Providing, customizing, and improving the Services:
Creating and managing your account or other user profiles.
Providing you with the products, services, or information you request.
Meeting or fulfilling the reason you provided the information to us.
Providing support and assistance for the Services.
Improving the Services, including testing, research, internal analytics, and product development.
Personalizing the Services, content, and communications based on your preferences.
Conducting fraud protection, security, and debugging.
Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws.
Marketing the Services:
Marketing and selling the Services.
Showing you advertisements, including interest-based or online behavioral advertising.
Corresponding with you:
Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about The Hive or the Services.
Sending emails and other communications according to your preferences or that display content that we think will interest you.
Meeting Legal Requirements and Enforcing Legal Terms:
Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process, such as preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities.
Protecting the rights, property or safety of you, The Hive, or another party.
Enforcing any agreements with you.
Responding to claims that any posting or other content violates third-party rights.
Resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.
How We Share Your Personal Data
We may disclose your Personal Data, including any categories of the Personal Data listed above under “Categories of Personal Data We Collect,” to the categories of service providers and other third parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data.
Service Providers. These parties help us provide the Services or perform business functions on our behalf. They include:
Payment processors.
Security and fraud prevention consultants.
Hosting, technology, and communications providers.
Analytics providers.
Staff augmentation and contract personnel.
Support and customer service vendors.
Advertising Partners. These parties help us market our services and provide you with other offers that may be of interest to you. They include ad networks.
Parties you authorize to access:
Other users (where you post information through the Services).
Third-party business partners who you access through the Services.
Social media services (if you intentionally interact with them through your use of the Services).
Other parties authorized by you.
Legal Obligations
We may share any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “How We Use Your Personal Data” section above.
Business Transfers
All of your Personal Data that we collect may be transferred to a third party if we evaluate, negotiate, or conduct a merger, divestiture, restructuring, reorganization, dissolution, other sale or transfer of some or all of our assets, or the negotiation thereof, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Data that is Not Personal Data
We may create aggregated, de-identified, or anonymized data from the Personal Data we collect, including by removing information that makes the data person- ally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not share such data in a manner that could identify you.
Tracking Tools, Advertising and Opt-Out
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize you and tell us how and when you visit and use our Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone, or similar device when you use that device to visit our Services. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.
We use the following types of Cookies:
Essential Cookies. Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.
Functional Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Services such as by collecting information about the number of visitors to the Services, what pages visitors view on our Services, and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google, Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google’s use of cookies by visiting the Google advertising opt- out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.
Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Information about Interest-Based Advertisements.”
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some of the Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org.
Information about Interest-Based Advertisements
We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors, and research firms, to serve advertisements through the Services. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Ads”). Information for Internet-Based Ads (including Personal Data) may be provided to us by you or derived from the usage patterns of particular users on the Services and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Services. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit, or set their own Cookies on your browser, just as if you had requested a web page from their site.
We comply with the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles for Online Behavioral Advertising. Through the DAA and Network Advertising Initiative (“NAI”), several media and marketing associations have developed an industry self-regulatory program to give consumers a better under- standing of, and greater control over, ads that are customized based a consumer’s online behavior across different websites and properties. To make choices about Interest-Based Ads from participating third parties, including to opt-out of receiving behaviorally targeted advertisements from participating organizations, please visit the DAA’s or NAI’s consumer opt-out pages, which are located at http://www.networkadvertising.org/choices/ or www.aboutads.info/choices.
Your Privacy Rights
We provide you with rights to:
Confirm whether we process your Personal Data.
Access, correct, and delete certain Personal Data.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.
Opt-out of certain types of profiling.
To exercise any of these rights, please contact us at contact@joinfaves.com or as otherwise provided below. We may deny a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect, and we may retain copies of your Personal Data to the extent required by applicable law.
To appeal a decision regarding a consumer rights request, please contact us at contact@joinfaves.com or as otherwise set forth below.
Other Privacy Choices
We strive to provide you with as many choices as possible regarding the Personal Data you provide to us. We have created mechanisms to provide you with the following control over your Personal Data:
Account Access. You can review, change, and remove some of your Personal Data by logging into the Services and visiting your account profile page.
Tracking Technologies. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Services may then be inaccessible or not function properly.
Promotional Offers from Us. If you do not wish to have your contact information used by us to promote our own products or services, you can opt-out by unsubscribing from any emails you receive from us. Additionally, you can also always opt-out by contacting us at contact@joinfaves.com or as otherwise set forth below.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of apps, websites, and services that you do not wish such operators to track certain of your online activities over time and across different apps and websites. Our Services do not support Do Not Track requests at this time. To find out more about “Do Not Track,” you can visit www.allaboutdnt.com.
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of Personal Data you provide to us. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss, or inadvertent disclosure of your information or content. Any transmission of Personal Data is at your own risk.
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
Personal Data of Children
As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data from children under 13; if you are a child under 13, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Data, please contact us at contact@joinfaves.com.
Other State Law Privacy Rights
California Resident Rights
If you are a California resident, you have the rights outlined in this section. Please see the “Exercising Your Rights” section below for instructions regarding how to exercise these rights. If there are any conflicts between this section and any other provision of this Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at contact@joinfaves.com.
Personal Data We Collect
We have collected the following categories of Personal Data from consumers within the last 12 months:
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Personal Data We Share
We have shared the following categories of Personal Data from consumers within the last 12 months, either by disclosing it to a third party for a business purpose or by selling or sharing it to third parties, subject to your right to opt-out of those sales and sharing. Our personal information sales and sharing do not include information about individuals we know are under age 16.
Personal Information Category | Category of Third-Party Recipients | |
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Business Purpose Disclosures | Sales and Sharing | |
A. Identifiers | Service providers (e.g., software and hosting vendors, SMS service providers, etc.), advertising partners, business partners, internet and cloud service providers, internet cookie data recipients, data analytics providers, social media companies | None |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Service providers (e.g., software and hosting vendors, SMS service providers, etc.), advertising partners, business partners, internet and cloud service providers, internet cookie data recipients, data analytics providers, social media companies | None |
C. Internet or other similar network activity | Service providers (e.g., software and hosting vendors, SMS service providers, etc.), advertising partners, business partners, internet and cloud service providers, internet cookie data recipients, data analytics providers, social media companies | None |
D. Sensory data | Service providers (e.g., software and hosting vendors, SMS service providers, etc.), advertising partners, business partners, internet and cloud service providers, internet cookie data recipients, data analytics providers, social media companies | None |
E. Inferences drawn from other personal information | Service providers (e.g., software and hosting vendors, SMS service providers, etc.), advertising partners, business partners, internet and cloud service providers, internet cookie data recipients, data analytics providers, social media companies | None |
California law prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales.
Right to Know and Data Portability
You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. We will provide you with the following information:
The categories of Personal Data that we have collected about you.
The categories of sources from which that Personal Data was collected.
The business or commercial purpose for collecting or selling your Personal Data.
The categories of third parties with whom we have shared your Personal Data.
The specific pieces of Personal Data that we have collected about you.
If we have disclosed your Personal Data for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third-party recipient for a business purpose.
If we have sold your Personal Data over the past 12 months, we will identify the categories of Personal Data purchased by each category of third-party recipient.
Deletion
You have the right to request that we delete the Personal Data that we have collected from you. Under California law, this right is subject to certain exceptions, and we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the Personal Data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context you provided it.
If your deletion request is subject to one of these exceptions, we may deny your deletion request.
Exercising Your Rights
To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.
We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You may submit a Valid Request using the following methods:
Calling us at 650-427-9147
Emailing us at contact@joinfaves.com
Right to Opt-Out and Opt-In of Sale or Sharing Personal Data
If you are 16 or older, you have the right to opt-out of the sale of your Personal Data and the right to opt-out of sharing your Personal Data for cross-context behavioral advertising purposes. To do so, click the following link:
Once you have submitted an opt-out request, we will not ask you to reauthorize the sale or sharing of your Personal Data for at least 12 months.
If you are between 13 and 16 years of age, you must authorize us to sell or share your Personal Data, which you may do by clicking the Opt-In link above. We do not knowingly collect and therefore do not sell or share Personal Data of individuals under 13 years of age.
Non-Discrimination
We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA. However, we may offer different tiers of our Services as allowed by applicable data privacy laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Additional California Resident Rights
The "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at contact@joinfaves.com.
California residents under 18 years or age may request and obtain removal of information they posted by contacting us at contact@joinfaves.com.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at contact@joinfaves.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
Changes to this Policy
We’re constantly trying to improve our Services, so we may need to change this Policy from time to time as well. We will alert you to changes by placing a notice on the Services, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Policy have been posted, you have accepted and agreed to all of the changes. Use of information we collect is subject to the Policy in effect at the time such information is collected.
Contact Information
If you have any questions or comments about this Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such use, please do not hesitate to contact us at:
Email: contact@joinfaves.com
Phone: 650-427-9147
Website: joinfaves.com
Address: 320 High Street, Palo Alto, CA 94301